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Utility Billing
Complete an application for the Pre-Authorized Payment Plan and return it with a sample cheque marked VOID.
In Person:
225 Reimer Avenue
Monday to Friday
8:00 a.m. to 4:00 p.m.
Download the PAP Application here.
If your financial institution does not honour any payments, the City of Steinbach may cancel the agreement. An NSF charge will apply to dishonoured payments.
Please notify the City Office of any changes to your bank information by providing a VOID cheque for the new bank account at least two weeks prior to the next payment date.
Please contact the City of Steinbach Utility Clerk, Sally Battisson, for more information.
By Phone:
(204) 346-6224
In Person:
225 Reimer Avenue
Monday to Friday
8:00 a.m. to 4:00 p.m.
By Fax:
(204) 346-6235
By Email:
sbattisson@steinbach.ca
Please contact the City when you are moving out of a residence in order to cancel your account and to provide your forwarding contact information.
An application for a water/sewer account must be made at City Hall or by contacting the Utility Clerk at 346-6224 or by email at sbattisson@steinbach.ca.
The City of Steinbach bills quarterly for water & sewer services. For a copy of our current water & sewer rates, download the City's Rate By-Law 1860.
The waterworks department reads meters at the end of the following months: March, June, September and December. If the water meter reader is unable to obtain a meter reading, a card will be left at your residence requesting a reading be taken and called in/dropped off. In order to avoid an estimated bill we suggest a meter reading be taken.
· By Mail
Mail (cheque or money order) together with the top portion of your utilities invoice. Please ensure payments are received in our office on or before the due date to avoid penalties. Make cheque payable to: City of Steinbach. Cheques may be post dated to the due date.
· In Person
Bring your utilities invoice and payment to the main floor of City Hall, 225 Reimer Avenue, between 8:00 a.m. and 4:00 p.m. Monday to Friday.
· 24 Hour Drop-off
Drop an envelope containing payment (cheque or money order) and top portion of your utilities invoice in the mail slot at the main entrance to City Hall. Cash is left at your own risk.
· Web Banking
We are registered as an electronic banking payee with Steinbach Credit Union, Royal Bank, CIBC, TD Canada Trust and Scotia Bank. If you subscribe to this service, simply log on to your bank's website to make your electronic payment by the due date.
· PAP – see above information
Did you know that a toilet tank flapper valve that does not close properly causing the toilet to run continuously could waste up to 5,000 gallons of water per toilet each day?
To check your toilet for leaks: Add a few drops of food coloring to the tank and wait 15 minutes. If any of the color appears in the bowl, then you have a leak. Flush to remove all coloring from the tank and bowl. Avoid using the toilet as a trash basket and flush only when needed.
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